LMS (Brightspace)
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Brightspace FAQ’s

How do I log into Brightspace?

  • Click on the Brightspace shortcut in your MyLIU portal
  • Log in directly at https://lms.liu.edu
  • Click the login button at the top of this page.

Is there a mobile app for LIU Brightspace?

For the best experience on mobile, it is recommended to go to LIU LMS (Brightspace) through your mobile device’s browser at this time.

Why is "CONVERTED" in my class title?

This is a course that was converted from Blackboard. It is an old course. You will not use this course as a real, teaching shell, but you can import content from it into a future course shell.

What BlackBoard Features will be Available in Brightspace

Many of the features that are commonly used in Blackboard will be available in Brightspace, including:

  • Announcements
  • Grades
  • Content – files, pages, links
  • Discussions
  • Folders/Modules (called Modules in Brightspace)
  • Tests (called Quizzes in Brightspace)
  • Third-party tools like Turnitin, Zoom, etc.

Where is the Content I had in my Blackboard course folders?

Content is organized in the Content section of the course. Folders are now Modules and Sub-modules. You can add modules and sub-modules as needed, rearrange and rename files as well as add additional content.

I'm logged into blackboard and don't see my current courses ( after start of classes)

  • Scroll down to the My Courses widget.
  • Use the left and right arrows in the widget to scroll to the desired term.
  • If you still do not see your course, go to your MyLIU portal to ensure you are enrolled.

What is Brightspace course availability/deletion/retention

Brightspace (LMS) Usage

Table of Contents:

  • Introduction
  • Section 1: Retention/Deletion of Courses
  • Section 2: Brightspace Accounts
  • Section 3: Brightspace Course Shells
  • Section 4: Brightspace Organizations

 

Introduction

LIU licenses and deploys Brightspace as its designated online course learning system. The following describes the LIU Brightspace procedures that are in place.

 

Section 1: Retention/Deletion of Courses

With the Fall 2023 transition from Blackboard to Brightspace coming to an end, courses on Brightspace will be made unavailable to students and instructors and eventually deleted per schedule below.

  • One Semester after a course ends, the course will be made unavailable to students enrolled in the course. The course will remain available to instructors associated with the course.
  • Two years after a course ends, the course will be made unavailable to instructors associated with the course. The course will remain on Brightspace servers, but will only be accessible by Brightspace administrators.
  • Such a course will remain on Brightspace servers for one extra semester(after the first 2 years), then be deleted entirely. This offers a one-semester grace period to instructors who forget to copy course materials to their personal storage, while ensuring that only a limited number years of courses remain on Brightspace servers at a time.

This schedule encourages students and instructors to take responsibility for maintaining personal copies of relevant course materials, instead of relying on Brightspace as indefinite storage, while also allowing instructors to take advantage of course copy tools within Brightspace and providing time for most incomplete grades to be resolved.

 

Section 2: Brightspace Accounts

Availability

Brightspace accounts are available to all LIU faculty, students, and staff having a valid myLIU account and registered for courses in the current semester.

 

User name/password

A valid LIU Login ID and password associated with faculty, student, or staff status is required to gain full access to Brightspace. The LMS is also protected with 2Factor Authentication.

The LIU email address identified with your LIU ID is automatically imported into Brightspace and associated with the corresponding Brightspace user account.

 

Section 3: Brightspace Course Shells

Faculty/instructor access to course sites

Brightspace course shells are automatically created for every course section 3 months before the beginning of the start of any semester. A faculty member identified as an “instructor” for a course is automatically added to the corresponding Brightspace course/s in the instructor role during course registration.

Departments or programs are responsible for identifying course instructors with the University Registrar to have the right assignment of faculty(instructor) to a course. Instructors who do not appear in the schedule must contact the department or program offering the course to affect any revisions.

IT cannot add or delete any course instructor or students, neither can create a new course that is set through the schedule of classes published list (https://webapps3.liu.edu/courses/). All requests for add/modify instructor and courses needs to be addressed through the Registrar’s office.

 

Student access to course shells

Once a Brightspace course site has been created, students who officially register for that course – and are so identified in myLIU– will automatically be added to the Brightspace course site within 24 to 48 hours. Students are automatically removed from a given course in Brightspace if – for any reason – they are no longer identified on the myLIU roster.

Students will have access to their current semester Brightspace Courses a week before the start of the semester.

 

Managing course content

Each instructor is individually and fully responsible for adding, revising and removing course content for any Brightspace course shells to which the faculty member is assigned in a timely manner.

 

Enrolling additional instructors, TAs and course builders

Additional instructors access needs to be requested through the Registrar. TAs, and course builders addition request has to be emailed to: it@liu.edu at least a week before its required.

 

Enrolling additional students

No individual can be identified as a student participant in a Brightspace course shell unless the individual is officially registered in the class for the given course section.

 

Instructor access to course sites after the semester has concluded

Brightspace course shells (with associated content) remain accessible to instructors for two years after the end of the semester in which they were taught. After that the course is unavailable to instructors.

** The course will remain on Brightspace servers, but will only be accessible by Brightspace administrators only. Five years after a course ends, the course will be deleted from Brightspace.

 

Student access after the semester has concluded

Brightspace course shells (with associated content) remain accessible to Learner(Students) for one semester after the end of the semester in which they were registered. The course will remain available to instructors associated with the course.

When a given Brightspace course shell is designated as unavailable, any student seeking access to course content must contact the instructor, of the program offering the course.

 

Limits on file size and course Shells size

To facilitate fast access to course materials, instructors are strongly encouraged to minimize file size when scanning documents or producing video or audio files. However, even when using efficient compression methods, video and audio files may be quite large, necessitating consideration of other file storage options. Instructors are encouraged to contact the Teaching & Learning Centers at your campuses for Video storage and large file accommodation.

 

Copyrighted Material

Each instructor and student is individually and fully responsible for ensuring that materials placed on a Brightspace course shells comply with all applicable copyright provisions and related governance. Note particularly that online access to third party work is meant to approximate classroom access.

Instructors are encouraged to provide students with specific guidelines regarding appropriate/inappropriate uses of course materials.

 

Accessibility

Brightspace course sites and associated content (e.g., PowerPoint presentations, videos, and audio files) should be accessible to individuals with disabilities who may be using assistive technology devices such as screen readers. Faculty should consult guidelines for universal design, which include elements such as alternative text for images, transcripts for audio, and subtitles for video.

 

Retention of Student work

Each instructor is individually and fully responsible for retaining student work submitted to a Brightspace Shell. Instructors have full access to student work on a given Brightspace course shell for two years after the end of the semester in which the course was conducted. Thereafter, course sites are archived by LIU IT. Archived Brightspace course shells may be retrieved, if necessary, on request. Such requests must be accompanied by compelling justification and submitted to the Brightspace Administrator at it@liu.edu, using the IT HelpDesk.

 

Section 4: Brightspace Organizations

Only Department Faculty/Admin/Staff may request a Brightspace Organization site to support a Departmental related function or activity beyond specific courses. Such a site is denoted a “Brightspace Organization”.

Interested parties should submit a detailed request to it@liu.edu identifying the organization and the individual responsible for managing the Organization (“Instructor”). Once established, the Brightspace Administrator will train the Leader on procedures for managing the site. The request should come with detailed rationale of who will be managing the site and the specific reasons for such a request. Highlight the problems in hand and how and organization will handle that. Please make sure the departmental head and Deans are copied on these requests.

 

Some caveats:

During the time period when a course is maintained on Brightspace servers but not available to an instructor, Brightspace administrators can grant temporary access to that instructor upon request, to allow the instructor to copy course materials to another Brightspace course or to personal storage. Requests should be submitted via it@liu.edu.

 

Exceptions to the standard availability and deletion schedule can be requested by instructors and school administrators. Exception requests should be submitted via it@liu.edu, and must be approved by representatives of the University Registrar.

 

Note that once deleted, a course cannot be retrieved, so all exception requests should be made before the end of the grace period. (If students want access to a course beyond the one-semeter window after the course ends, they should speak with their instructors.)

 

Some very large courses, that is, courses that occupy an unusual amount of disc space on Brightspace servers, will need to be managed ahead of the standard availability and deletion schedule. The LIU IT team will identify such courses during occasional reviews, and work with instructors to reduce course sizes or move content(large videos and multimedia files) from these courses to other platforms.

 

Similarly, any course content published to a learning repository or student portfolio on Brightspace will continue to be available after the course becomes unavailable. Also, Brightspace allows students to easily download all downloadable instructor-generated content from a course to a .zip file for later or offline use. For assistance with using these Brightspace tools, contact it@liu.edu.

 

The above guideline does not apply to courses and organizations created manually on Brightspace, only courses automatically generated through integration with LIU student information systems (SIS). Manually created courses and organizations will be reviewed occasionally to determine if they are still needed.

 

Disclaimer: The guideline will be reviewed periodically, and any adjustments or changes will be made to accommodate the needs as it arises.

Help! I deleted my ...

Mistakes happen! in the event you delete something there is a way for you to restore it. This applies to grading columns, assignments, submissions, quizzes, discussions, and Announcements.

Click this link to find out how to restore your deleted item.