Your MyLIU Card—Now on iPhone, Apple Watch and Android phones!

Ensure you’ve always got your MyLIU Card handy…. Get the NEW LIUmobileID today!

What’s the one thing you always have with you?  Your phone!  Now you can add your LIUmobileID to Apple Wallet and Google Pay and never worry about having your ID handy again. The LIUmobileID works everywhere your physical card does. You can use the LIUmobileID on iPhone, Apple Watch and Android phones to get into residence halls and campus facilities and print documents at the library. You can also use the LIUmobileID to access your Meal Plan Dollars or LIU Wallet account to make purchases at the bookstore, campus eateries, and other convenient locations on campus.

To use your LIUmobileID and Meal Plan Dollars or LIU Wallet, simply tap your iPhone, Apple Watch or Android phone against the reader and you’re done!

Getting Started 

Minimal set up is required to use your LIUmobileID. Most users can begin using their LIUmobileID on their phone in minutes. An approved photo is required.  See the Photo Submission section below for instructions on submitting your photo.

For added protection of your information, LIU uses Two-Step Login as an extra layer of security on the eAccounts web portal at: https://eaccounts.liu.edu.


LIU MobileID is protected with DUO security
For your protection, we have enabled dual factor authentication on this service. Please setup Duo security when logging in.

To set up your Duo security account follow these set up instructions: How to setup DUO

Website
go to eaccounts.liu.edu and sign in.

 

Download the App

The ID Card Office accepts photos submitted online. Please review the LIUmobileID photo specifications. The Office reserves the right to refuse any photos that do not meet our requirements. If the photo does not meet our requirements, you will be asked to submit a new photo.

To upload your photo, please visit https://photoid.liu.edu

You may view the status of your photo submission by returning to the photo ID website.

Once you have received your Long Island University Single Sign-on Credentials , please submit your photo to be displayed on your LIUmobileID Card

      1. Please review our photo requirements:
        • Color photo
        • Full face or front view
        • Plain white or off-white background
        • Image from top of head to top of shoulders
        • Cardholder must be only person in the picture
        • All hats or headgear should be removed for the photo except hats or head coverings worn for religious purposes
        • No item or attire should cover or otherwise obscure any part of the face or cast a shadow on your face
        • There should be no reflections from the eyeglasses that obscure the eyes
        • Dark glasses or nonprescription glasses with tinted lenses are not acceptable unless needed for medical reasons
        • Photos must not be retouched to alter the cardholder’s appearance in any way
      2. Photos will generally be approved within 5 business days.
  • Setting Up Mobile ID on iPhone or Apple Watch
    1. Download the eAccounts Mobile app from the App Store to your phone.
    2. Open eAccounts. Click through the startup screens and tap Get Started.
    3. Search for Long Island University and click through to the MyLIU Card login screen.
    4. Enter your Single Sign-on Credentials to authenticate your device. If you have not set up your Single Sign-on Credentials, please see ‘Photo Submission/Preparation’ above.
    5. Once you have successfully authenticated in eAccounts, click the Add to Apple Wallet button to add your to Apple Wallet. You can add your student ID to one iPhone and one Apple Watch.
      1. Click iPhone and continue through the prompts (Next, Agree to Terms & Conditions).
      2. When the process is complete, the app will send a notification to verify your MyLIU Card Mobile ID has been added to Wallet.
      3. Tap Done in the upper right corner to return to the Home screen of the app.
      4. You can now add your Apple Watch using the same process.
  • Adding Your Mobile ID to Apple Wallet on a Second Device
    1. Repeat steps 1-5 to login to the eAccounts Mobile App.
    2. Ensure your second device is signed into the same iCloud account as the first device.
    3. From the Campus ID screen in eAccounts, tap the in the upper right corner of your Transact Mobile Credential display.
    4. Tap Add or Remove Campus ID from Wallet.
    5. Choose your second device to add your Transact Mobile Credential.
    6. On the Add Card to Wallet screen, tap Next in the upper right corner.
    7. Follow the onscreen instructions to complete adding your card.
  • Your iPhone or Apple Watch must be turned on, but it does not have to be connected to a network. For iPhones 6S, iPhone 6S Plus and later,  Express Mode allows you to use your MyLIU Card without unlocking the device with a passcode, Touch ID, or Face ID. Just tap your device against the reader to recognize your MyLIU Card. On iPhone XS, XS Max, and XR Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged.

    On an iPhone 6 and 6 Plus, you can use it by double-clicking the Home button, then tapping your default payment card and selecting your student ID. Rest your finger on Touch ID to authenticate and hold the top of iPhone 6 or 6 Plus near the contactless reader.

    • To display your MyLIU Card Mobile ID, open Apple Wallet and select your MyLIU Card from your saved cards.
    • To add funds to your accounts in the eAccounts app, first save a payment method at the eAccounts website at eaccounts.liu.edu.
      • Make a deposit via your desktop or mobile browser.
      • After completing the deposit, there will be an option to save your credit card information.
      • Once you have added the card information on the eAccounts website, that card will be available in the eAccounts app for future deposits. If you have already used eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information.

    Contact information for the ID Card Office is also available from the menu in the Apple Wallet.

  1. Enable NFC on your phone in your Settings NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices > Connection Settings. (If not found there, use the Search option on the top right to double check.)
  2. Toggle the NFC setting to On.
  3. Open Google Pay and make sure it is enabled as the default payment application. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Pay home screen.
  4. Download the eAccounts Mobile app from the Google Play Store to your phone.
  5. Open eAccounts, click through the startup screens and tap Get Started.
  6. Search for Long Island University and click through to the MyLIU Card login screen.
  7. Enter your Single Sign-on Credentials to authenticate your device. If you have not set up your , please see ‘Photo Submission/Preparation’ above.
  8. Once you have successfully authenticated in eAccounts, click the Add to Google Pay button to add your MyLIU Card to Google Pay.
    1. Continue through the prompts (Next, Accept the Long Island University Terms & Conditions).
    2. Next, Accept the Google Pay Terms of Service.
    3. The next screen will confirm that the ID has been added to Google Pay.

 

  • You do not need to unlock your phone, but the screen must be awake to use your MyLIU Card. Tap the power button to wake the screen and tap your phone against the reader. Note, the antenna location may vary by device, although it is often in the middle of the phone. As a result, you may have to adjust the orientation of your phone against the reader to have your mobile credential recognized.
  • To display your MyLIU Card, open the eAccounts app and select the View in Google Pay icon.
  • To add funds to your accounts in the eAccounts app, first save a payment method at the eAccounts website: eaccounts.liu.edu
    • Make a deposit via your desktop or mobile browser.
    • After completing the deposit, there will be an option to save your credit card information.
    • Once you have added the card information on the eAccounts website, that card will be available in the eAccounts app for future deposits. If you have already used eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information.

Contact information for the ID Card Office is also available from the menu in Google Pay.

Where can I use my MyLIU Card Mobile ID?

Brooklyn Campus

  • Sharkbite Dining Hall
  • On-campus point of sale dining locations (Peet’s Coffee & Tea, Freshens, P.O.D Express )
  • LIU Browse
  • Campus Entry Gates
  • Steinberg Wellness Center (aka WRAC)
  • Library
  • Bookstore

 

Post Campus

  • Winnick Dining Hall
  • On-campus point of sale dining locations (Hillwood Commons Café, Bleecker Street, Subway, Starbucks)
  • Student Run Businesses (LIU Browse, Shark Nation, Hutton & Post, The Student Body)
  • Campus Entry Gates
  • Residence Hall Front Door Access
  • Pratt Recreation Center
  • Library
  • Bookstore

We recommend you retain your physical MyLIU Card in a secure location as a back-up should you lose a device.

Yes, your physical MyLIU Card will continue to function after you have added your MyLIU Card Mobile ID to your device. Remember, the Mobile ID is a privilege and benefit of being part of the Long Island University community. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.

Accessing Your Account

When using Express Mode (iPhone 6s or later), your MyLIU Card will not be displayed with other cards in Apple Wallet for security reasons.

If you have any of the iPhone XS, XS Max or XR models, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged. (For more details, see https://support.apple.com/en-us/HT208965.) Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.

Setting Up Your Device

  1. On your device, go to Settings>General>Software Updates.
  2. If your device is running iOS 12.2 or later, you’re ready to use the LIUmobileID.
  3. If not, tap Download>Install. You may need to enter your passcode to start the update.
  4. Once the download is complete, follow the instructions on your phone to finish upgrading to the latest version of iOS.
  1. The Series # for your Apple Watch can be found on the back of the Watch.
    • Note: The Series 0 Watch is not eligible for this program.
  2. Instructions for verifying and/or updating your Apple Watch software version can be found at https://support.apple.com/en-us/HT204641.
  1. From your device tap: Settings>About Phone>Software Information
  2. To update, from your device tap: Settings >System updates > Check for system updates (Passcode may be required). Your device will display the estimated download time.

Yes, you will need to install the updated version of the eAccounts mobile app.

On your device, visit the App Store or Google Play Store and search “Transact eAccounts”. The store will prompt you to install any required updates.

You can add either one iPhone and one Apple Watch, or one Android phone on your account at a time. See the “Securing My Account” section below if you have lost a device and need to deactivate your credential.

First remove the pass from your old device from Apple Wallet. Once removed, go to the e-accounts app on your new iPhone and follow the steps to add to Apple Wallet.

Managing Your Account

No. As long as your enrollment status meets our eligibility requirements, devices you have enrolled will remain current. For security purposes, we may deactivate devices that have not been used for an extended period. You can re-enroll those devices whenever you wish.

Yes, you can remove your credential from Apple Wallet and re-add it when you return.*

To remove your LIUmobileID, navigate to the Wallet app, tap (…) in the lower right corner of your card and select Remove Card.

To remove your Apple Watch credential, navigate to the Watch app on your Phone, scroll to the bottom and select Wallet & Apple Pay. Tap on your LIUmobileID, scroll to the bottom and select Remove Card.

*To add credentials back onto your device, you must meet eligibility requirements and not have exceeded the device limit for your LIUmobileID.

Yes, but we recommend the Remove Card Option directly from Apple Wallet or Google Pay.

From iPhone:

  1. Navigate to the Wallet app.
  2. Tap (…) in the lower right corner of your card.
  3. Scroll to the bottom and select Remove Card.
  4. Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.

From Apple Watch:

  1. Navigate to the Watch app on your iPhone.
  2. Scroll down and select Wallet & Apply Pay.
  3. Tap on Transact Mobile Credential.
  4. Scroll to the bottom and select Remove Card.
  5. Eligible cardholders who have not exceeded their device limit can add their LIUmobileID back at any time.

 

From Google Pay:

  1. Open Google Pay.
  2. Select your Campus ID from the available cards.
  3. Touch the three dots in the upper right corner of the screen.
  4. Select Remove ID.
  5. Confirm Remove ID

From eAccounts:

  1. Open the eAccounts Mobile App on your phone.
  2. Tap Continue to Sign In and login with your school credentials.
  3. Approve the multi-factor authentication request.
  4. Click on your photo in the upper left corner.
  5. Under Campus ID, click the icon in the upper right corner of your School ID Card display.
  6. Tap Add or Remove Campus ID from Wallet at the bottom of the back of your School ID Card display.
  7. Select device(s) to remove from your card.
  8. Tap Remove in the pop-up box.
  9. Tap on the Remove Card notification at the top of the screen or go to Google Pay and tap Remove Card displayed under the School ID Card.
  10. Tap Remove in the pop-up box and the card will be removed from your Google Pay.

Name information on the LIUmobileID comes to us from the university’s core business systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the LIUmobileID on your phone within 48 hours.

Account balances are currently only displayed on Apple devices.

If your account balances are $0, they will not display until funds are added.

If you have available funds that are not displaying, please contact the Office at 718-488-3300 (Brooklyn) / 516-299-3300 (Post) or email it@liu.edu.

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between eAccounts and your device. The eAccounts app will display the most current information.

A negative balance can occur if you make a transaction when a retail device is offline.  When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.

As with your physical MyLIU Card, your LIUmobileID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Long Island University, your credential will stay active and update accordingly.

Securing Your Account

  • In the eAccounts app:
    • Click the settings gear in the upper right corner. 
    • Select the Card Management option.
    • Choose the credential you want to deactivate and toggle it off.
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
  • In the eAccounts web version:
    • Select Card Services
    • Select Deactivate Card
    • Select the credential to deactivate and click on “Deactivate Card”
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
  • During regular business hours, contact the ID Card Office at 516-299-2215 to notify us to deactivate your card or device. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active.
  • If you have identified fraudulent activity, contact the Brooklyn Campus Public Safety Office at 718-488-1078 or the Post Campus Public Safety Office at 516-299-2222.

To reactivate a found device that was suspended, perform the following steps:

In the eAccounts App:

  • Click the settings gear in the upper right corner. 
  • Select the Card Management option.
  • Choose the credential you want to reactivate and toggle it on.
  • You will receive a confirmation email. Only the selected card will be reactivated.

In the eAccounts Web Version:

  • Select Card Services
  • Select Activate Card
  • Select the credential to reactivate
  • You will receive a confirmation email. Only the selected card will be reactivated.

eAccounts Mobile App Features

Saved Payment: eAccounts mobile app deposit requires a Saved Payment option be created in advance.

  1. From the eAccounts home page, Login using your Student login account credentials and multi-function authentication code.
  2. Click the +Add Money link under the stored value account display toward the upper left of the screen.
  3. After completing a deposit transaction, the Saved Payment option will be available on the Receipt for Account Deposit page.
    1. Check Save this payment method for future use and type in an alias name for this payment card option.
    2. You may also check Set as default for future deposit transactions.
  4. Click the Save button.
  5. Under Profile along the top bar is Saved Payment Methods where you can review and delete your saved payment(s).
  6. You will now be able to access the eAccounts Mobile App deposit option.

 

  1. Open the eAccounts Mobile App on your phone.
  2. Tap Continue to Sign In and login with your student login account credentials.
  3. Approve the multi-factor authentication request. (See FAQ for more information.)
  4. You can now view your account balances and meal plans.
  5. Tap the Accounts section for stored value account options.
  6. Tap Add Money in the top right corner.
  7. Enter the deposit amount, tap Next, and then choose your payment method.
  8. Review the deposit and tap Submit Deposit at the bottom.
  9. You will see verification that the deposit was successful and the account balance will update.
  10. Funds are immediately available.

Purchased Meal Plan information is displayed on the eAccounts Mobile App.

  1. Open the eAccounts Mobile App on your phone.
  2. Tap Continue to Sign In and login with your student login account credentials.
  3. You can now view your account balances and meal plans.
  4. You will see your assigned Meal Plans and the status of the plan.
  5. Tap on a listed plan for additional information including usage.

 

  1. After logging in, tap in the upper right corner on the home page for Account Settings.
    1. We recommend you always sign out of eAccounts by tapping Sign Out.
    2. You can verify Saved Payment method(s) but cannot add or delete payment methods from the mobile app. (See instructions above to add or delete payments.)
    3. Add another site from the list should you have access to eAccounts through enrollment at another school.

 

COMING SOON

Hardware Requirements

iPhone
iPhone 6, iPhone 6 Plus or later; iOS 12.2 or later

Apple Watch
Series 1 or later, and watch OS 5.2 or later

Android Phone
Version 6.0 or later