Zoom at LIU
Video Tutorials

Zoom Support

Zoom Help Center
Phone: 888-799-8854
Email: support@zoom.us to submit a ticket
Chat: Zoom Technical Support and click “Help” in the lower right corner of the page
Hours: 24/7

Zoom seamlessly enables LIU students, faculty, and staff to teach, learn and collaborate — all while bringing flawless video, clear audio, and instant screen sharing.

Launch Zoom at LIU

To sign into Zoom at LIU you will need to use your full university email address (john.doe@liu.edu OR jane.doe@my.liu.edu)

Faculty Support and Training

The ITRC team is ready to help and support faculty in making the transition to Zoom.

You can contact the ITRC at Brooklyn 718-488-3326 | Post 516-299-3636 or email: it@liu.edu.

Popular Zoom Videos

Zoom Online Training

Learn what you need to know about using Zoom by joining live trainings, watching recorded training sessions, and viewing short tutorials on dedicated topics.

Frequently Asked Questions (FAQ)

Who can use Zoom?

Zoom Pro accounts are available to all current LIU students, faculty and staff. With a Zoom Pro account, you can host unlimited meetings with up to 300 participants.  Meeting participants are not required to have a Zoom account.

What are the Pro account features?

Please see Zoom Pro account features outlined on Zoom’s website.

How do I join a meeting?

Meetings can be joined through an email invite, from a browser through LIU’s Zoom home page, from the Zoom desktop and mobile app, by phone, and with a video conferencing system.  Each meeting will have a unique meeting ID that is required to join a Zoom meeting.  If you are joining by phone, you will need the teleconferencing number provided in the invitation. Meetings can also be scheduled on behalf of another user when scheduling permission has been granted.

To sign into Zoom at LIU you will need to use your full university email address (john.doe@liu.edu OR jane.doe@my.liu.edu)

How do I schedule a meeting?

Zoom offers multiple methods to schedule a meeting. As the meeting host, you have control options for your scheduled meetings.  Meetings can be scheduled from the Zoom desktop and mobile app, from a browser through LIU’s Zoom home page.

How do I invite others to join a meeting?

There are several ways to invite participants to a scheduled or instant meeting.  The most common method is to join by meeting invite.  Meeting invites can be sent to your participants via email or by copying the meeting invitation and sending it to participants using other methods such as instant messaging. You can also learn more by viewing any of these Zoom websites.

How do I record a meeting?

You can record your Zoom meeting or webinar locally to your computer or to the cloud. Locally recorded meetings and webinars can only be accessed on the computer that recorded the meeting. Cloud recordings can be accessed through Canvas. The host must record the meeting or grant a participant the ability to record. To start recording a meeting, click the Record icon on the Zoom toolbar.

How to Enable Local Recording (zoom.us)

Starting a Recording (zoom.us)

Assign a participant recording privileges (zoom.us)

How do I transcribe a Zoom Meeting?

The Zoom recording will automatically transcribe the audio of a meeting or webinar recorded to the cloud. After this transcript is processed, it appears as a .MP4 file in the list of recorded meetings.

Transcribe Cloud Zoom Recordings (zoom.us)

Are there any “best practices” for meetings and webinars?

Best Practices and Resources (zoom.us)

Will Zoom work internationally?

Yes. You can start or join a meeting from any international location using PC, Mac, & LinuxAndroid & iOSH.323/SIP devices or telephone dial-in.

Country Specific Notes (zoom.us)

Can I use Zoom in my Blackboard course?

Yes. To enable Zoom in your Blackboard course, click here.

Is our version of Zoom HIPAA compliant?

Our current implementation of Zoom is not HIPAA compliant, and therefore, cannot be used for HIPAA and Personal Health Information (PHI) related activity.

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