Microsoft Teams
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Frequently Asked Questions

Does Teams allow conference calls or meetings?

Yes. With Microsoft Teams users can schedule meetings and place calls directly to faculty or students. For more information about online meetings and conference calls. To learn more about placing a call, review this link.

How does Teams conference call or meetings different from Zoom?

The biggest differences are the steps taken to start or join the conference call and of course the interfaces of the software; how Teams looks vs how Zoom looks. With Microsoft Teams users can schedule meetings and place calls directly to faculty or students.  With Zoom, we can schedule meetings or have a meeting with groups or one-on-one with individuals. For more information about online meetings and conference calls. To learn more about placing a call, review this link.

In Zoom we were able to chat in meetings. Is this feature available in Teams?

Yes. In Teams we can chat with each other within a meeting and outside of meetings in private chat rooms. Microsoft Teams allows you to chat one-on-one with an individual, with a group and within any Teams Meeting.

Zoom had a ton of integration options. Does Teams offer any integrations?

Similar to Zoom, Teams offers integrations with the desktop version of Microsoft Word, Excel, PowerPoint, and other Microsoft Office Tools such as Microsoft SharePoint, OneDrive, etc. This feature allows easy sharing of files, folders, and documents, enhancing collaboration and productivity.

In Zoom, some meetings are recorded. Are we able to record meetings in Microsoft Teams?

Yes.  Any Teams meeting or call can be recorded for future viewing. The recording captures audio, video, and screen sharing activity, and you can share it securely across your organization. A recording will expire and be automatically deleted after 30 days. To learn more click here.

Note:

  • Meeting recordings won’t capture whiteboards, annotations, shared notes, or content shared in the stage view by apps, and won’t include videos or animations embedded in PowerPoint Live presentations.
  • When you view a meeting recording, you’ll see no more than four peoples’ video streams at once.

Will Teams have the same capacity limits for meetings like we had in Zoom?

Yes, the max meeting capacity for Teams is 300 participants.

Does Teams have both a desktop and an application for access, similar to Zoom?

Yes. Teams has a web version (via the web browser), a downloadable application (for windows and mac), and a mobile app. To have access to all Teams features, it is best practices to use the applications (App) over the desktop version. Use this link to download the Teams application.

Does teams have breakout rooms like in Zoom?

Yes. In Teams, you can create breakout rooms.  Only the meeting organizers on a desktop version of Teams (Windows, Mac and VDI) can create and manage breakout rooms. Organizers or presenters must first join the meeting to create or manage breakout rooms. For more information about breakout rooms in Teams, review this link

What will happen to my Zoom recordings?

By default, usually Zoom recordings are not available after the end of each semester.  You will still have an opportunity to download any recordings that are still available on your web zoom portal to download and save until May 27, 2025.

How do I add co-organizer

  1. Before the meeting:
    • Open the meeting in your Teams calendar.
    • Click Edit and navigate to Meeting options.
    • Locate the Co-organizer section and select the desired participant.
  2. During an ongoing meeting:
    • Click on the three dots (•••) in the meeting controls.
    • Go to Settings > Meeting options.
    • Add a Co-organizer from the available participants.

Create a permanant Personal Meeting LInk

  1. Unlike Zoom’s PMI, which is a static, always-available link, Teams generates a new meeting URL for each scheduled meeting or Meet Now session. There is no built-in “personal meeting room” that remains available under a fixed URL tied to the user.Instead, Create a Recurring Meeting and Reuse the Link
    • Create a recurring meeting in Outlook or Teams (e.g., “My Personal Meeting Room”).
    • Use “No end date” so the link remains active.
    • You can reuse this same link anytime

My camera keeps shutting off, how do I fix it?

  1. If your camera in Microsoft Teams keeps turning off unexpectedly and sometimes you can’t turn it back on, it could be due to several possible causes. Here’s how you can troubleshoot and fix the issue:

    Quick Fixes to Try First
    1. Restart Teams – Fully quit Teams from the system tray/taskbar and restart it.
    2. Reconnect the Camera – If you’re using an external webcam, unplug and plug it back in.
    3. Try a Different App – Test the camera in another app (e.g., Zoom, Camera app) to confirm it’s not a hardware issue.

    Detailed Troubleshooting Steps
    1. Check Camera Permissions
    • Windows:
      • Go to Settings > Privacy & Security > Camera
      • Ensure “Let apps access your camera” and “Microsoft Teams” are enabled.
    • Mac:
      • Go to System Settings > Privacy & Security > Camera
      • Make sure Teams has access.

    2. Teams Settings
    • Open Teams > Settings (click your profile pic > Settings) > Devices
    • Under Camera, make sure:
      • The correct camera is selected.
      • You can see a preview.
      • Hardware acceleration is off (in Settings > General).

    3. Update Software
    • Update Teams: Click your profile pic > Check for updates
    • Update Camera Drivers:
      • On Windows: use Device Manager > Cameras > Right-click > Update driver
      • On Mac: update the OS and any related camera software.

    4. Disable Background Apps
    • Some security or conferencing apps can interfere (e.g., Zoom, OBS, antivirus webcam control).
    • Close all background apps that might use the camera.

    5. Reinstall Teams

    If Using Teams in a Browser
    • Make sure the browser has permission to use the camera.
    • Try a different browser (Chrome, Edge, Firefox).
    • Clear cache/cookies.

    Known Issue Scenarios
    • Multiple Cameras: Teams may switch between multiple inputs; disable the ones you’re not using.
    • External Devices: USB hubs can cause instability — plug directly into the computer.