Student Support Information
Phone:
Center for Student Information call: 718-488-3300
Online:
Urgent Issue? Email: studentcenter@liu.edu
To contact us please fill the Support Form. Please allow at least 4 hours for a response.
Online tutorials for Blackboard/MyLIU/Email (Step by Step Guides and Videos)
Walk-in:
Center for Student Information (CSI) is for support with My LIU, Blackboard and Game Room related issues.
Location: Library Learning Center (LLC) 301
Genius Corner is where you can get a quick tech evaluation.
Location: Cyber Café next to Subway
Hours: Mon, Wed, Thurs 10:00am – 5:00pm | Tuesday 10am – 6pm | Friday 10am – 2pm
Services of the Genius Corner:

• Help with wireless connectivity – if you are unable to get your device to connect to the wireless network, bring us your device and we will help you connect and surf the net.
• Assist with technology issues – if you have technical difficulties with your laptop or other. device, staff are available to facilitate suggested solutions.
• Loaner laptops – need to work collaboratively in a group and take notes? Want to conduct research from online databases or other online sources while on campus? Bring your LIU ID card and cleared bill to borrow a laptop – no charge.

Faculty/Staff Support Information
Phone:
IT Help Desk call: 718-488-3300
Hours: Mon-Thu: 8am-8pm, Fri: 9am-5pm
For purchasing technology equipment call us Mon-Fri, 9:00am – 5:00pm
Online:
Urgent Issue? Email:bkln-it@liu.edu
Online tutorials for Blackboard/MyLIU/Email (Step by Step Guides and Videos)
Walk-in:
Users can get help on software usage and training from the ITRC.
Walk-in: Pratt 210
Hours: 9:00am – 5:00pm (M-F)
For questions on purchasing, please visit LLC 227.
Hours: 9:00am – 5:00pm (M-F)
Resident Tech:
A Resident Technician is assigned to service each building
On-Campus: Mon-Fri 9am-5pm
Phone: 718-488-1082 for more information.