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What To Do

1. Change your MyLIU password

If you suspect your MyLIU email has been compromised or stolen, change your password immediately to limit access to the account.

  1. Change your MyLIU password.
  2. Set new security questions if you had previously set them in MyLIU Account Management.

If you suspect a personal account has been compromised, change the password for that account. Choose a strong password and make it unique to that account. Do not use the same password for multiple accounts; that puts all your accounts at risk if one is compromised.

2. Report it

If you suspect your MyLIU email has been compromised or stolen, report it.  A compromised MyLIU email account is considered an IT security incident that should be reported.
If you suspect a personal account has been compromised, check the account documentation to find out how to report the compromise.

3. Monitor your accounts

Check your MyLiu email for suspicious activity. Make screen shots showing any settings that have been tampered with to include in your report of the incident to it@liu.edu

  • Check activity on your account by clicking the Details link at the bottom of your inbox (when accessing your mail from a Web browser). See Google’s Last account activity help. Click the Sign out all other web sessions button if you see suspicious activity.
  • Check the Trash and Sent mail folders for messages you didn’t send or delete.
  • In your Mail Settings, review Forwarding and Filters and delete those you don’t recognize.
  • In your Mail Settings, under Account, check the settings for Send mail as and Grant access to your account to be sure these have not been changed.

Learn more about monitoring and securing your Google Mail, as well as about protecting your personal information and privacy, at Google: My Account.
Check your other MyLIU services for suspicious activity.

  • For example, look for files in your online storage space that you did not put there.

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